How to restore access to my personal account?

Modified on Wed, 17 Jan 2024 at 09:19 AM

If you have lost access to your personal account. You need to perform the password reset procedure on the login form.

You need to enter your contact e-mail address and click the "Send code" button. A verification code will be sent to your e-mail, which you specify on the same page, after which you will create a new password.

If I lost access to my email, I can't reset my password. You need to restore access to your email via the service where your mail is hosted. We are not authorized to authorize email. After that, reset your password.

If the account was registered by the developer of the site, there is no access anywhere. In this case, if the domain belongs to you, you need to prove ownership of the domain. To do this at the domain registrar add to the list of domain name servers. If the domain was purchased from us, the registrar

If there is no access to the personal cabinet, no access to mail, the domain is not registered to you. In this case, you need to establish contact with the person who registered everything and ask to provide details of access. A court order will do. We can not help in this matter.

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